Acceptable Use Policy
UK Shells Service

All of the provisions of UK Shells (a trading name of UKS Limited) Acceptable Use Policy (hereinafter referred to as AUP) shall apply to all access, transport, system, or service Accounts billed to a designated Account Holder (hereinafter referred to as "Customer"). All services provided to the Customer by UK Shells are collectively termed under an "Account".


Compliance

    The Customer shall use the Company resources in a manner that is clearly consistent with the purposes of the products and services offered. The Customer shall comply with applicable laws and standards, policies and procedures. The Customer incurs the responsibility to determine what restrictions apply and to review the policies and procedures that will be updated continually. The Customer is responsible to use the resources with sensitivity to the rights of others. Any conduct by the Customer that in the Company's sole discretion restricts or inhibits any other user, whether a customer of the Company or a user of any other system, from using and enjoying any of the Company's services is strictly prohibited. This includes, but is not limited to, the posting or transmitting on or through any of the Company's services, any information that is, in the Company's sole discretion, unlawful, obscene, threatening, abusive, libellous, or harmful, or encourages conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any local, state, national, or international law.

    Data Transmission

    Customer expressly agrees to use all of Company's services only for lawful purposes. Transmission or storage of any information, data or material in violation of United States or state regulation or law is prohibited, including but not limited to, material protected by copyright, trademark, trade secret, or any other statute.

    Limitation of Liability

    The Company will not be liable under any circumstances for any lost profits or other consequential damages, even if the Company has been advised as to the possibility of such damages. The Company's liability for damages to Customer for any cause whatsoever, regardless of the form of action, and whether in contract or in tort, including negligence, shall be limited to one (1) month’s fees and the remaining portion of any prepaid fees.

    Indemnification

    Customer agrees to indemnify and hold harmless the Company, against any lawsuits, claims, damages or liabilities (or actions or proceedings in respect thereof) to which the Company may become subject related to or arising out of Customer's use of Company's services, and will reimburse the Company for all legal and other expenses, including attorney's fees, incurred in connection with investigating, defending, or settling any such loss, claim, damage, liability, action or proceeding whether or not in connection with pending or threatened litigation in which the Company is a party. The provisions of this agreement relating to indemnification shall survive termination of Customer's account.


Prohibited Uses of Products and Services

    The following actions are defined as "system abuse" and are strictly prohibited. The examples named in this list are non-exclusive, and are provided solely for guidance to Customer. Products and Services include, but are not limited to, the Internet server provided by the Company and user accounts (dialup or otherwise). If Customer is unsure of whether any contemplated use or action is permitted, please contact the Company through the information provided above. The following activities are expressly prohibited:

    General

  • Resale of the Company's products and services, unless specifically permitted and documented in a separate written agreement or the initial Customer contract.
  • Using the facilities and capabilities of the Company or its services to conduct any illegal activity or other activity that infringes the rights of others.
  • Deceptive on-line marketing practices.
  • Violations of intellectual property -- as legally protected by copyrights and licenses. This includes, but is not limited to, the installation or distribution of illegal, "pirated", or other software products that are not appropriately licensed by Customer.
  • Violations of privacy.

    System and Network

  • Use of any applications which disrupts with the stable operation of the network and/or servers.
  • Introduction of malicious programs into the network or server (e.g. viruses, worms, Trojan horses, etc.).
  • Attempted or successful security breaches or disruption of Internet communication. Security breaches include, but are not limited to, accessing data of which Customer is not an intended recipient or logging into a server or account Customer is not expressly authorised to access.
  • Customer may not execute any form of network monitoring (e.g. packet sniffer) which will intercept data not intended for Customer server.
  • Attempts to circumvent user authentication or security of any host, network, or account ("cracking").
  • Attempts to interfere with or deny service to any user or any host (e.g. Denial of Service Attacks).
  • Use of any program/script/command, or sending messages of any kind, designed to interfere with a users terminal session, via any means, locally or via the Internet.
  • Attempting to create an "active" full time connection on a Company provided Dial-up account by using artificial means with software, programming, or any other method.

    Billing

  • Furnishing false or incorrect data on the signup form, contract, or online application, including fraudulent use of credit card numbers.
  • Attempts to circumvent or alter the processes or procedures to measure time, bandwidth utilization, or other methods to document "use" of the Company’s products and services.

    Usenet Newsgroups

  • Posting the same or similar message to large numbers of Usenet newsgroups.
  • Posting chain letters of any type.
  • Posting encoded binary files to newsgroups not specifically named for that purpose.
  • Cancellation or superseding of posts other than your own.
  • Forging of header information.
  • Solicitations of mail for any other e-mail address other than that of the poster's account or service, with intent to harass or to collect replies.

    IRC (Internet Relay Chat) & Bots

  • Use of IRC scripts or programs that will interfere with or deny service to other users on any server or host.
  • Running or attempting to run any IRC robot or client which connects to any service which prohibits such activity.
  • Engaging in activities prohibited by a remote server when connecting to such a server.
  • Encrypted configuration files.
  • Other Processes

  • Serving of streaming media, such as shoutcast servers.


Repercussions

    Failure to follow this AUP when using a UK Shells account may result in the following actions:

  • The Account may be terminated immediately.
  • No refund of monies paid for the Account will be made.
  • Should it, in the sole opinion of UK Shells, be considered necessary, then a public announcement will be made and this will include the disclosure of the Customer's identity.
  • Non-enforcement of any section of this AUP does not constitute consent and UK Shells reserves the right to enforce this AUP at its sole discretion.
  • Company will issue a written warning to the Customer.
  • Company will restrict and/or revoke privileges, products, and/or services provided to Customer for a specific period of time.
  • Company will permanently disconnect privileges, products, and/or services provided to Customer.
  • Company will refer Customer to civil authorities for prosecution.
  • Company will take necessary action to correct non-compliance.


UK Shells Acceptable Use Policy
Last updated 13th November 2000